Get in Contact
Got a Question? We’re Pawsitively Here to Help!
Frequently Asked Questions (FAQs)
What is the return policy?
We want every PawssiblyPet experience to leave tails wagging. If something isn’t quite right with your order, just reach out to us through our Contact Form, and our team will guide you through the return process. For more details, please visit our Return Policy page.
Are any purchases final sale?
Some items are marked as final sale for hygiene or customization reasons. These will always be clearly labeled before checkout, so you’ll know in advance which products are non-returnable.
When will I get my order?
We process and ship your order as quickly as possible. Once your order has shipped, you’ll receive an email with tracking details. Delivery times vary depending on your location, but most U.S. orders arrive within 3–7 business days.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Do you ship internationally?
Yes, we do! PawssiblyPet offers international shipping through our trusted fulfillment partner, Zendrop. Availability depends on the product’s origin—items shipped from Zendrop’s China-based fulfillment centers can be delivered worldwide, while products from U.S.-based suppliers are currently available only to U.S. customers. You’ll see all eligible shipping options at checkout before completing your order.