Secure Checkout • 30-day Returns • Vet-Curated Picks

Get in Touch!

Got a Question? We’re Pawsitively Here to Help!

Frequently Asked Questions (FAQs)
What is the return policy?

We want every PawssiblyPet experience to leave tails wagging. If something isn’t quite right with your order, you may request a return within 30 days of delivery for unused, undamaged items in their original packaging.

To start a return, simply reach out to us through our Contact Form and include your order number along with a brief note about the issue. Our team will guide you through the next steps and make the process smooth and easy.

Please note that some items — such as personalized products or heavily discounted final-sale items — may not be eligible for return.

For more details, please visit our Return Policy page.
Are any purchases final sale?

Yes, a few items are considered final sale, including:

  • Clearance or limited-time promotional items
  • Personalized or custom-made products
  • Opened grooming tools or feeding accessories (for sanitary reasons)

Final-sale items will always be labeled clearly on the product page.
When will I get my order?

Most orders arrive within 7–12 business days once shipped.

Why?

We partner with trusted fulfillment suppliers who help us offer high-quality products while keeping prices affordable. Delivery times may vary depending on product type and location.

You’ll receive a tracking number by email as soon as your order ships.
Where are your products manufactured?

Our products come from carefully selected manufacturing partners in the U.S., China, and other global regions depending on the item.

Every supplier we work with must meet our standards for:

  • Quality
  • Safety
  • Comfort
  • Ethical production

We only offer products we would be proud to use with our own pets.
How much does shipping cost?

We offer simple, transparent shipping:

  • Standard Shipping: From $5.99
  • Free Shipping: Orders $50+
  • Express Shipping: (When available) Additional fee shown at checkout

Your exact shipping options will appear at checkout based on your products and location.
Do you ship internationally?

We currently ship to select countries, but availability varies by product.

If you do not see any shipping options at checkout, it simply means that the supplier for that specific item does not ship to your country yet.

We are expanding our international coverage and working to make more products available worldwide soon.